OUR PROCESS

Let's Make It Real.
Step by Step.

We guide Kiwi businesses through the sourcing journey — from first idea to delivered product. Clear steps. Trusted suppliers. Local support. No stress.

10k
Products Sourced
25%
Savings on Average
200+
Happy Clients
the benefits

Why Work with Us?

We provide a platform for you to grow your career, work on exciting projects, and be part of a team that values innovation and creativity.

No Order Minimums

We don’t set minimum order quantities. Whether you’re just starting out or scaling fast, you can order what you need — without restrictions or penalties.

SME Friendly

We understand the unique challenges faced by small businesses. We’ll help you find manufacturers that support your growth with flexibility. 


On-the-Ground Experts

We invest in your growth with ongoing training, workshops, and opportunities to advance your career.

Full Transparency

We believe in work-life balance, offering ample vacation days, holidays, and personal time.

Dedicated Account Support

Join a team of passionate professionals who are dedicated to innovation and collaborative culture.

Integrated Sourcing Ecosystem

From fitness/gym memberships to mental health support, we care about your well-being end-to-end.

our process

From idea to delivery.

Bringing a product to life isn’t easy. Our process gives you a clear path forward, from your very first idea to a finished product in hand. Here's what working with us actually looks like.

01

Consultation & Research

We begin by understanding your business goals, product vision, and sourcing challenges. Through initial discovery calls and background analysis, we get a clear picture of your needs, target market, and supply chain expectations.

OUTCOME

A clear sourcing brief aligned with your business objectives, ensuring focus and efficiency from the start.

02

Supply Chain Evaluation

We assess the best sourcing pathways based on your product type, scale, and timing. This includes evaluating regions, risks, and supplier ecosystems.

OUTCOME

An informed strategy that balances cost, quality, and supply chain resilience.

03

Supplier Prospecting

We search across verified networks and sourcing databases to shortlist relevant suppliers that fit your product and compliance needs.

OUTCOME

A curated supplier list tailored to your product category, budget, and timeline.

04

Supplier Verification

Each shortlisted supplier goes through strict vetting including factory checks, certifications, and reference reviews.

OUTCOME

Peace of mind knowing every supplier meets quality and trust standards before sampling.

05

Preliminary Quotes

We request initial quotes from qualified suppliers, aligning specs, MOQs, lead times, and unit pricing.

OUTCOME

Early-stage clarity on pricing feasibility and supplier responsiveness.

06

Sample Order & Shipping Coordination

Once samples are approved, we manage ordering logistics, shipping, and documentation for small batch runs if needed.

OUTCOME

Efficient delivery of trial orders with full supply chain oversight.

07

Sample Adjustment

We collect feedback from your team and relay precise adjustments to the supplier for refinements.

OUTCOME

Optimised product samples that reflect your exact requirements and standards.

08

Golden Sample Sign-Off

We coordinate production and delivery of high-quality product samples. You test, assess, and approve your “golden sample”.

OUTCOME

A benchmark sample to ensure production consistency and minimise surprises.

09

Detailed Quotes & Landing Costs

We compile accurate end-to-end landed cost projections including manufacturing, freight, taxes, and duties.

OUTCOME

No nasty surprises — full cost visibility before you commit to large-scale production.

10

Contract Negotiation

We assist in finalising terms, ensuring your production contract covers quality control, timelines, payment, and contingency clauses.

OUTCOME

Strong contracts that protect your IP, timelines, and product integrity.

11

Production Monitoring & QC

Our local team monitors factory production, conducts pre-shipment inspections, and ensures compliance throughout.

OUTCOME

Consistent quality and transparency from the first unit to the last.

12

Shipping & Logistics Management

We handle freight bookings, customs clearance prep, and coordinate with logistics providers for a smooth journey.

OUTCOME

Timely and trackable delivery with fewer bottlenecks and lower risk.

13

Customs & Inbound Logistics

We support you through customs clearance and final mile delivery to your warehouse or 3PL.

OUTCOME

Stress-free importation with everything accounted for — from duties to delivery.

14

Ongoing Support & Optimisation

After your first order, we stay on as your long-term sourcing partner — helping improve unit economics, scale with demand, and solve issues as they arise.

OUTCOME

A sustainable sourcing setup that evolves with your business needs.

FAQS

Frequently Asked Questions

We’ve compiled a list of the most frequently asked questions to help you get the information you need.

How does the process start?

Easy – just book a free consult. Tell us what you need, and we’ll map out a sourcing game plan that suits your business.

Do I have to know exactly what I want?

Nope! Whether you’ve got a fully fleshed-out idea or just a napkin sketch, we’ll help shape it into a sourcing-ready project.

How long does sourcing take?

Depends on your product – simple sourcing can take a couple of weeks, while custom manufacturing might take a few months. We’ll always give you a realistic timeline upfront.

What if I’ve never imported before?

No worries. Most of our clients were new to importing – we’ll guide you every step of the way and handle the tricky bits (like freight, customs, and compliance).

Is there a minimum order size?

We work with small-to-medium businesses, so we’re all about flexible solutions. Tell us your budget and goals, and we’ll find a factory that fits.

Get in touch

Let’s Make It Epic

We're here to make sourcing simple – and a whole lot less stressful.

Cheers! We'll be in touch with you shortly.
Oops! Something went wrong while submitting the form.
Chat with Us
Speak to our friendly via email.
kiaora@epicsourcing.co.nz
Call Us
Call our team Mon-Fri from 9am to 5pm.
0800 883 742
Visit Us
Meet us in person (booking required).
1 Drake Street, CBD, Auckland 1010
Book in a Video Meeting with Us
Choose a time that works for you and connect with one of our sourcing specialists via video call. No pressure, no obligation - just a friendly chat to explore how we can help.