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Let's Make It Real.
Step by Step.
We guide Kiwi businesses through the sourcing journey — from first idea to delivered product. Clear steps. Trusted suppliers. Local support. No stress.
Why Work with Us?
With specialist teams on the ground in Auckland, China, and Vietnam, you'll be tapping into an expert sourcing ecosystem that's ready to roll.
No Order Minimums
We don’t set minimum order quantities. Whether you’re just starting out or scaling fast, you can order what you need — without restrictions or penalties.
SME Friendly
We understand the unique challenges faced by small businesses. We’ll help you find manufacturers that support your growth with flexibility.
On-the-Ground Experts
Tap into a team of experts on the ground in China and Vietnam. We are your eyes and ears when you need it most.
Full Transparency
We offer cost-effective sourcing solutions without the sneaky percentage add-ons, mysterious fees, and middle-men cuts.
Dedicated Account Support
With a team in New Zealand, and expert teams at your disposal in China and Vietnam, you're conneted to the process from start to finish.
Integrated Sourcing Ecosystem
From industry-leading manufacturers, to sourcing specialists, QC experts, negotiators and everything in between, Epic is your everything sourcing solution.
From idea to delivery.
Bringing a product to life isn’t easy. Our process gives you a clear path forward, from your very first idea to a finished product in hand. Here's what working with us actually looks like.
Consultation & Research
We begin by understanding your business goals, product vision, and sourcing challenges. Through initial discovery calls and background analysis, we get a clear picture of your needs, target market, and supply chain expectations.
A clear sourcing brief aligned with your business objectives, ensuring focus and efficiency from the start.
Supply Chain Evaluation
We assess the best sourcing pathways based on your product type, scale, and timing. This includes evaluating regions, risks, and supplier ecosystems.
An informed strategy that balances cost, quality, and supply chain resilience.
Supplier Prospecting
We search across verified networks and sourcing databases to shortlist relevant suppliers that fit your product and compliance needs.
A curated supplier list tailored to your product category, budget, and timeline.
Supplier Verification
Each shortlisted supplier goes through strict vetting including factory checks, certifications, and reference reviews.
Peace of mind knowing every supplier meets quality and trust standards before sampling.
Preliminary Quotes
We request initial quotes from qualified suppliers, aligning specs, MOQs, lead times, and unit pricing.
Early-stage clarity on pricing feasibility and supplier responsiveness.
Sample Order & Shipping Coordination
Once samples are approved, we manage ordering logistics, shipping, and documentation for small batch runs if needed.
Efficient delivery of trial orders with full supply chain oversight.
Sample Adjustment
We collect feedback from your team and relay precise adjustments to the supplier for refinements.
Optimised product samples that reflect your exact requirements and standards.
Golden Sample Sign-Off
We coordinate production and delivery of high-quality product samples. You test, assess, and approve your “golden sample”.
A benchmark sample to ensure production consistency and minimise surprises.
Detailed Quotes & Landing Costs
We compile accurate end-to-end landed cost projections including manufacturing, freight, taxes, and duties.
No nasty surprises - full cost visibility before you commit to large-scale production.
Contract Negotiation
We assist in finalising terms, ensuring your production contract covers quality control, timelines, payment, and contingency clauses.
Strong contracts that protect your IP, timelines, and product integrity.
Production Monitoring & QC
Our local team monitors factory production, conducts pre-shipment inspections, and ensures compliance throughout.
Consistent quality and transparency from the first unit to the last.
Shipping & Logistics Management
We handle freight bookings, customs clearance prep, and coordinate with logistics providers for a smooth journey.
Timely and trackable delivery with fewer bottlenecks and lower risk.
Customs & Inbound Logistics
We support you through customs clearance and final mile delivery to your warehouse or 3PL.
Stress-free importation with everything accounted for - from duties to delivery.
Ongoing Support & Optimisation
After your first order, you have the option to keep us on as your long-term sourcing partner - helping improve unit economics, scale with demand, and solve issues as they arise.
A sustainable sourcing setup that evolves with your business needs.
Real clients. Real results.
We work with ambitious businesses across industries to bring their ideas to life — and scale smarter. These case studies show what’s possible when great products meet the right sourcing partner.
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Frequently Asked Questions
We’ve compiled a list of the most frequently asked questions to help you get the information you need.
Easy – just book a free consult. Tell us what you need, and we’ll map out a sourcing game plan that suits your business.
Nope! Whether you’ve got a fully fleshed-out idea or just a napkin sketch, we’ll help shape it into a sourcing-ready project.
Depends on your product – simple sourcing can take a couple of weeks, while custom manufacturing might take a few months. We’ll always give you a realistic timeline upfront.
No worries. Most of our clients were new to importing – we’ll guide you every step of the way and handle the tricky bits (like freight, customs, and compliance).
We work with small-to-medium businesses, so we’re all about flexible solutions. Tell us your budget and goals, and we’ll find a factory that fits.
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Let’s Make It Epic
We're here to make sourcing simple – and a whole lot less stressful.
