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Precision Engineering Meets Sourcing Challenges
Compakto, based in Nelson, NZ, designs and builds high-performance machinery for the global woodworking industry. Despite their experience with importing, they recently faced challenges with inconsistent quality, unreliable delivery times, and supplier communication breakdowns.
A Critical Component
The issue came to a head when faulty bearing units began threatening the performance of their machines. With reliability at the core of their offering, Compakto knew they needed a better solution — and fast.
Manufacturer Prospecting
Manufacturer Verification Reports
Quality Control & Factory Audits
Freight Forwarding
Epic Enters the Scene
We began by sourcing and vetting top-tier bearing suppliers. After receiving physical samples and completing comprehensive inspections, Compakto approved a supplier that met their high standards. We managed the shipment from factory to Nelson, ensuring pre-shipment inspections and the best LCL rates.
“Epic understood what we needed and delivered. We now have a reliable supplier and a clearer, more manageable import process.” — Pat, Compakto
The Outcome
The shipment landed in December — on time, intact, and to spec. More importantly, it restored confidence in Compakto’s supply chain. They're now producing their woodworking machinery without delays or defects, thanks to precision sourcing from Epic.
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