Don't Let Product Compliance Trip Up Your Import.

Product Compliance for NZ Importers — What You Need to Know

New Zealand has a layered compliance landscape for imported consumer products. The requirements that apply to your goods depend on what they are, what they're made of, and who's buying them. Most NZ importers encounter compliance issues at one of two points: the border (when MPI or Customs flags a shipment) or the marketplace (when a product is found to be non-compliant after sale). Both are expensive. Both are preventable.

Epic Sourcing reviews compliance requirements at the sourcing stage — before you commit to a factory, before you place an order, and before goods are loaded.

RCM (Regulatory Compliance Mark) for Electronics

The RCM mark is required for all electrical and electronic products sold in Australia and New Zealand. It demonstrates compliance with both electrical safety standards and electromagnetic compatibility (EMC) requirements. Products without RCM cannot legally be sold in NZ.

For electronics importers, this means: the factory or a testing lab must produce test reports to the relevant Australian/New Zealand standards; the product must be registered on the RCM Database; and the RCM mark must appear on the product and packaging.

Epic Sourcing identifies Chinese factories with existing RCM test reports for standard electronics categories, or works with accredited test labs (in China or NZ) to obtain test reports for custom electronics products.

MPI Biosecurity Requirements

New Zealand's biosecurity system is among the strictest in the world. Products containing organic or biological materials must comply with MPI requirements before entry. High-risk categories include: solid timber and wood products (fumigation certificate and ISPM 15 marking required); bamboo, natural rattan, and other plant materials; leather and animal products; wool, down, and natural fibres; seeds, soil, and plant material in any form.

Goods that arrive without the correct treatment certificates and documentation can be seized, treated at the importer's cost, re-exported, or destroyed. Epic Sourcing coordinates treatment documentation with Chinese and Vietnamese factories before goods are loaded.

Consumer Product Safety Standards

The Consumer Guarantees Act requires that products sold in NZ be safe and fit for their intended purpose. For certain categories, specific mandatory safety standards apply:

• Children's toys and products — AS/NZS 8124 series and specific hazard requirements
• Cribs and nursery furniture — specific dimensional and safety standards
• Sunglasses — AS/NZS 1067
• Bicycle helmets — NZS 8600
• Flammability requirements for upholstered furniture and textiles

Epic Sourcing reviews applicable safety standards during factory selection and checks compliance documentation as part of quality control. For products where certification is required, we can coordinate with test labs.

Labelling Requirements

Country of Origin: Consumer goods sold in NZ must accurately state their country of origin under the Fair Trading Act. Misrepresentation is an offence.

Clothing Care Labels: Clothing sold in NZ and Australia must be labelled per AS/NZS 1957 — the standard for care labelling. Labels must include fibre content and care instructions with the correct symbols.

Food Contact Materials: If your product comes into contact with food, additional requirements apply regarding materials and any migration testing.

Epic Sourcing checks labelling compliance as part of the pre-shipment inspection and quality control process.

NZ Customs and Tariff Classification

Correct tariff classification matters for two reasons: it determines the duty rate payable, and it identifies whether any import licences, permits, or restrictions apply to your product. Misclassification — even accidental — can result in back-payments of duty and potential penalties.

Epic Sourcing works with your customs broker to confirm correct classification at the brief stage, and ensures all shipping documentation (invoice, packing list, certificate of origin) is accurate before goods ship.

Who This Is For

• Electronics importers needing RCM compliance guidance and test report coordination
• Importers of children's products, toys, or nursery furniture
• Clothing and textile importers sourcing natural fibre products
• Any NZ importer who has had goods held at the border before
• First-time importers who want to get compliance right from the start

Get Compliance Right Before You Order.

Compliance at the Sourcing Stage Costs Nothing. Compliance After the Fact Can Cost Everything.

Book a free discovery call. Tell us what you're importing and we'll identify the compliance requirements that apply — before you've committed to a factory or placed an order.