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Auckland's Trusted Sourcing Agents. Import Smarter from China & Vietnam.
We're a New Zealand sourcing agency based right here in Auckland. We help Kiwi businesses find verified suppliers, manage quality control, navigate MPI biosecurity, and get products shipped door-to-door — without the stress, scams, or hidden fees.
⭐ Trusted by 200+ NZ businesses
🇳🇿 Auckland-based team
🏭 Boots on the ground in China & Vietnam
🔒 No hidden commissions
Proudly helping Auckland businesses import since 2019
Importing from Asia Is Harder Than It Looks
Every week, Auckland businesses come to us after a painful experience — a dodgy supplier, a biosecurity seizure at the port, a container full of wrong goods, or an Alibaba nightmare. You're not alone. Importing from China or Vietnam without local support is genuinely risky.
Can't find a reliable supplier
Alibaba is a minefield. Trade alerts, gold suppliers, verified badges — none of it guarantees the factory is legit or that they'll actually deliver to spec.
Goods held at the border
MPI biosecurity requirements are strict and complex. Wood, leather, soil, seeds, animal products — one wrong declaration and your shipment gets seized or destroyed.
Landed costs blowing out
The factory price is just the beginning. Freight, customs duty, GST, MPI inspections, port handling, cartage — the real cost of importing is rarely what you budgeted for.
Quality issues on arrival
You paid the deposit, waited 8 weeks, and when the goods arrived — wrong colour, wrong size, substandard materials. With no one on the ground, there was nothing you could do.
No one speaks Mandarin or Vietnamese
Language and culture gaps cost money. Misunderstood specs, missed production deadlines, and suppliers who agree to everything on WeChat and deliver something completely different.
Wasting hours on the wrong things
You're a business owner, not an import logistics specialist. The hours you spend chasing freight quotes, reading HS codes, and deciphering customs forms are hours not spent on growing your business.
There's a better way. That's why we built Epic Sourcing.
Based in Auckland. Connected across Asia.
Your Dedicated Sourcing Team in New Zealand
Epic Sourcing is New Zealand's specialist product sourcing agency. We're based right here in Auckland, which means you can sit down with us, talk through your project in plain English, and know exactly what's happening with your supply chain at every stage.
While we're local to you, our team has boots on the ground in China and Vietnam — visiting factories, inspecting quality, managing logistics, and building the supplier relationships that take years to develop on your own.
We work on an hourly rate with no hidden commissions — so our interests are always aligned with yours. We don't earn more by sourcing you a more expensive factory.
- ✅ Auckland-based team you can meet face to face
- ✅ Mandarin and Vietnamese-speaking staff
- ✅ Factory-level QC and audit capability in China & Vietnam
- ✅ Deep knowledge of NZ MPI biosecurity rules
- ✅ Transparent hourly pricing — no surprise invoices
- ✅ Working with NZ SMEs since 2019
Auckland Sourcing Services Built for Kiwi Businesses
Whether you're importing for the first time or scaling an established product range, we have a service for where you're at.
Supplier & Manufacturer Search
We identify and vet verified factories in China and Vietnam that match your product, quality standards, and MOQ requirements. No more Alibaba roulette.
Factory Audits & Quality Control
Our team physically visits factories and inspects goods before they leave Asia. Pre-shipment inspection reports with photos, measurements, and pass/fail summaries.
MPI Biosecurity Compliance
We help you navigate New Zealand's strict biosecurity requirements — wood treatment, material declarations, MPI permits — so your goods clear the border first time.
Freight & Customs Logistics
Door-to-door freight management from Asia to Auckland. Sea freight, air freight, customs clearance, and last-mile delivery — all coordinated from one point of contact.
Private Label & Custom Manufacturing
Want your own branded product? We manage OEM and ODM manufacturing — from initial design and prototyping through to finished, labelled goods ready for your shelves.
End-to-End Sourcing Management
Hand the whole thing over. We manage your supply chain from supplier selection to Auckland delivery — so you can focus entirely on selling and growing your business.
Our Proven System for Custom Product Manufacturing
We've built a proven system that takes the guesswork and risk out of custom product development.
Your Team On-The-Ground
Our expert teams handle negotiations, factory visits, quality checks, and comms. We are your eyes and ears on the ground.
3 Specialist teams in China and Vietnam
Industry-leading Manufacturers
We’ll connect you with verified manufacturers in Vietnam so you can source high-quality products with confidence.
Our manufacturer network spans 15+ categories
The Prototyping Methodology
We use a structured sampling and prototyping process to refine your product before mass production.
70+ prototypes developed
End-To-End Support
From initial concept and customisation design, to quality control, contract negotiation, and final product handover, we’re with you all the way.
From zero to hero!
Full Supply Chain Transparency
Your product, your supply chain. You’ll know exactly who's making your products and what you're paying for.
No hidden middlemen
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Tweak and tune.
Tweak the materials and fiddle with the features. Turn great products into YOUR great products.
Color & Finish
Modify product colors, surface finishes, and aesthetic details to match your brand palette and market positioning. Pantone matching, custom coatings, and texture variations.
Material & Component Upgrades
Swap materials for better quality, sustainability, or cost optimization. Upgrade plastics, fabrics, metals, and components while maintaining product functionality and safety standards.
Custom Packaging & Branding
Design branded packaging that tells your story. Custom boxes, labels, inserts, and product presentation that creates unboxing experiences customers remember.
Feature & Functionality Modifications
Add, remove, or adjust product features to better serve your target market. Small design tweaks that make big differences in user experience and market differentiation.
Case Study: Ballon Football boots
Meet Ballon Football, an Australian start-up born from a simple but powerful idea: football should be fun, expressive, and accessible for every young player.
The founders wanted to design colourful, customisable, and affordable football boots that let kids show off their personality on the pitch. But they quickly realised that creating their own branded product wasn’t as straightforward as it sounded. That’s where we jumped onboard.
✈️ On the ground support in China from visiting the Canton Fair to connecting with trusted suppliers.
🤝 Shortlisting and negotiating with several factories to secure quality, reliability, and fair pricing.
🧵 Managing sample development until every detail was right, from material to colourway.
✅ Handling production and quality control, ensuring every boot passed inspection before shipping.
🚢 Coordinating logistics to get their products delivered smoothly and on time.
How to get started.
Not sure where to begin? Don’t stress — we’ve made the process simple.
Book a Discovery Call
Tell us what you’re looking to source or sort. Products, packaging, supply chain chaos — we’re all ears.
Receive a Custom Plan
Based on your needs, we’ll map out a plan and send through a clear proposal. No fluff, just what you need to move forward.
Start Sourcing
Onboard, lock it in, and start sourcing like a pro — with Epic on your team.
Sound Like You?
Let’s Make It Epic
We're here to make sourcing simple – and a whole lot less stressful.
Frequently Asked Questions
We’ve compiled a list of the most frequently asked questions to help you get the information you need.
Private label involves customising an existing product to create something unique to your brand—colors, materials, features, and packaging can all be modified. White label means buying a generic product and simply adding your logo with minimal or no customization. Private label offers more differentiation and brand-building potential.
It depends on the product and manufacturer capabilities, but typical customizations include color changes, material upgrades, feature additions or removals, dimension adjustments, and completely custom packaging. We help you understand what's feasible and cost-effective based on your specific product and goals.
No. You start with an existing product that already works, and we help you identify which customisations will make it uniquely yours. Our team guides you through the prototyping process to refine those customisations before mass production.
We use a structured prototyping methodology to test and refine customisations before production, conduct pre-production factory audits, perform in-line inspections during manufacturing, and complete final quality checks before shipment. Our on-ground teams physically verify quality at every stage.
Absolutely. We always recommend starting with samples and prototypes to test your customisations before mass production. Our team coordinates sampling with manufacturers, manages revisions based on your feedback, and ensures the final prototype meets your specifications. This prototyping phase is crucial for getting your private label product right.
Private label can offer higher profit margins than reselling branded products because you're offering your customers a unique product and can adjust the price accordingly. You can also build brand equity that commands premium pricing over time.
Can’t find the answer you’re looking for? Send your questions to our friendly team.
