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Your Supply Chain Team. Deployed Monthly.
A flat monthly retainer that puts the Epic Sourcing team on your side — sourcing, QC, freight and warehousing across China and Vietnam. No commissions. No in-house hire. No lock-in. Just Kiwi businesses running leaner supply chains, with experts doing the heavy lifting.
One Flat Fee. Your Whole Supply Chain.
Hiring an in-house supply chain manager is expensive. Working with commission-based agents is opaque. Our monthly retainer gives you both — a dedicated team without the salary, and full-cost transparency without the middleman markups.
Flat Monthly Fee
One clear price covering your entire supply chain function. No per-order billing. No surprises at month-end.
Zero Commissions
We don't take a cut of your order value. Your costs stay fixed as your volume grows — the more you scale, the more you save.
Local + On-the-Ground
Auckland-based account management, with Mandarin and Vietnamese speaking teams in Ningbo, Guangzhou and Ho Chi Minh City. You always know who's in your corner.
Month-to-Month, No Lock-In
Cancel or pause any time. Perfect for seasonal shipment cycles or businesses testing a new supply chain setup.
A Seasoned Supply Chain Team, Without the Full-Time Headcount
The global sourcing landscape has shifted. Tariffs are moving, freight costs are volatile, and Kiwi importers are under more pressure than ever to run tight, resilient supply chains. But hiring a full-time supply chain manager in NZ costs $110,000–$150,000 a year once you add super, leave and overheads — a cost most SMEs simply can't justify.
Our Supply Chain Management retainer gives you the whole team for a fraction of that. Think of it as a seasoned supply chain department on your payroll — with people in Auckland coordinating your projects, and specialists in China and Vietnam managing your suppliers, quality control, and freight. All for one flat monthly fee.
What Our Supply Chain Management Service Covers
- Dedicated Account Manager – Your single point of contact in Auckland, coordinating everything end to end.
- Supplier Management & Verification – We manage your existing suppliers and proactively find better alternatives when needed.
- Sample & Prototype Development – Coordinated sample runs, revisions, and pre-production sign-offs.
- Order Coordination – POs, production timelines, factory communication, and delivery scheduling.
- QC & Factory Audits – Boots-on-the-ground inspections across China and Vietnam.
- Freight & Logistics Coordination – From factory to Auckland/Tauranga port to your door.
- China Warehousing & Consolidation – Consolidate shipments from multiple factories before they hit the water.
- Supply Chain Strategy – Diversification advice, cost reduction, and China-to-Vietnam transition support when it makes sense.
How It Works
Discovery Call
Tell us about your current supply chain, your pain points, and what "sorted" looks like for you. No pressure, no obligation.
Onboarding & Handover
We map your existing suppliers, SKUs, and shipment cycles into our system. Your dedicated account manager is assigned and introduced within the first week.
Active Management
Your team runs your supply chain like it's their own — coordinating orders, monitoring production, managing QC, and handling freight, while keeping you looped in with regular updates.
Ongoing Strategy
Beyond the day-to-day, we look at where you can reduce costs, diversify risk, and scale — flagging opportunities before they become problems.
How the Numbers Stack Up
| What You're Comparing | In-House SCM Hire | ✦ Epic SCM Retainer | Project-Based Sourcing |
|---|---|---|---|
| Monthly cost | $10,000–$13,000 salary + KiwiSaver + leave | $1,999/month + GST | Variable per project |
| Order commissions | — | ✓ None | Often 10–15% |
| On-ground China + Vietnam team | ✗ Extra cost | ✓ Included | ✓ Project basis |
| QC inspections included | ✗ Extra cost | ✓ Included | ✓ Included |
| Freight coordination | ✗ Extra cost | ✓ Included | ✓ Included |
| Supply chain strategy | Depends on hire | ✓ Included | ✗ Not included |
| Contract flexibility | Employment law | ✓ Month-to-month | ✓ Per project |
| Ramp-up time | 4–8 weeks hiring | ✓ Immediate | ✓ Immediate |
Supply Chain Management — One Simple Plan
Everything you need to run a professional supply chain — without hiring in-house. Suitable for any Kiwi business that relies on ongoing product imports from China or Vietnam.
- ✓Dedicated account manager
- ✓Supplier management & verification
- ✓Sample/prototype development
- ✓Full order coordination & tracking
- ✓QC coordination in China & Vietnam
- ✓Freight & logistics coordination
- ✓China warehousing location suggestion
- ✓Supply chain strategy discussion
- ✓No order commissions
- ✓Month-to-month — cancel any time
- ✓Up to 10 SKUs across two industries
Who This Is For
- →Kiwi importers with 3+ regular shipments a year who can't justify a full-time SCM hire
- →Growing brands scaling from a handful of SKUs into a proper product range
- →Businesses diversifying from China into Vietnam and needing on-ground support in both
- →Established importers frustrated with commission-based agents inflating their order values
How Epic Sourcing Helps
Our difference? We combine Kiwi-based project coordination with deep on-the-ground connections across China and Vietnam. Mandarin-speaking managers in Ningbo. Vietnamese-speaking coordinators in Ho Chi Minh City. And a founder — TK — who's been sourcing from Asia for Kiwi businesses since 2019.
You get a team that's fluent in the culture, the language, and the compliance — including MPI biosecurity, NZ Customs, and CPTPP preferential duty. And because we work on a flat retainer, our incentive is to save you money, not to grow your invoice.
Ready to Outsource the Sourcing Headache?
Your Supply Chain, Sorted.
You shouldn't have to choose between a costly in-house hire and a commission-hungry middleman. Book a discovery call — no pressure, no obligation — and let's talk about what a proper supply chain team could do for your business.
Cut Through The Complexity
International freight shouldn’t be a guessing game. With Epic, you get expert advice, transparent pricing, and end-to-end support. Whether it’s your first shipment or your fiftieth, we’ll help you get it there on time, every time.
End-to-End Support
From pick-up to delivery, we manage the entire freight process so you don’t have to.
Air & Ocean Options
Urgent or cost-sensitive? We offer flexible air and sea freight to suit your business timeline and budget.
Consolidation Services
Combine orders from multiple suppliers into one streamlined shipment to save on freight.
Customs & Compliance
We handle the paperwork and red tape so your products get through customs without delay.
Our Offerings at Pulse Z
Explore our services below and discover how we can help you achieve your business goals.
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Brand Strategy
From defining your brand’s voice to creating a visual identity that perfectly stands out, we lay the foundation for your brand’s success.
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Digital Marketing
Whether it’s through targeted campaigns, content marketing, or email strategies, we ensure your custom message drives real engagement.
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SEO
We optimize your website for search engines, ensuring that your brand is not only visible but also positioned as an authority in your industry.
Social Media Management
We manage all your profiles, curate content, and 24/7 engage with your followers, turning them into loyal advocates for your brand.
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Paid Advertising
Our team creates and manages targeted ad campaigns that deliver maximum ROI. Let’s turn page clicks into paying customers.
Creative Design
Our creative design services are all about creating visuals that inspire and communicate your brand’s message. Let’s make your brand visually unforgettable.
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Ready to Elevate Your Brand?
Partner with Pulse Z and let’s create something extraordinary together.
The Canton Fair 2026 Ultimate Playbook
Wondering how to make the most of the Canton Fair? We’ve got you covered. Our ultimate playbook has everything you need to know about the Canton Fair.
Pre-fair checklist- Work with the best, forget the rest.
- Top trends to watch out for at Canton ‘26
How to get started.
Not sure where to begin? Don’t stress — we’ve made the process simple.
Book a Discovery Call
Tell us what you’re looking to source or sort. Products, packaging, supply chain chaos — we’re all ears.
Receive a Custom Plan
Based on your needs, we’ll map out a plan and send through a clear proposal. No fluff, just what you need to move forward.
Start Sourcing
Onboard, lock it in, and start sourcing like a pro — with Epic on your team.
Let’s Make It Epic
We're here to make sourcing simple – and a whole lot less stressful.
Frequently Asked Questions
We’ve compiled a list of the most frequently asked questions to help you get the information you need.
It includes all our services at an advanced level, with options for additional customization. Pricing depends on the scope and scale of your project.
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